Why don't I just hire a full-time designer?
The annual investment of hiring a full-time, senior-level designer exceeds $100,000, plus benefits. Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize. With our design plans, you can pause and resume your subscription as often as you need to ensure you're only paying us when you have work to be done.

How many design requests can I make?
Once purchased, you're able to add as many reasonable design requests based on the Design Plan you've selected and requests are tied to the hours of dedicated work we provide. We send weekly Flash Reports showing you the dedicated hours and progress.

How fast will I receive my designs?
On average, most requests are completed in less than a week. However, more complex requests can take longer.

What if I don't like the design?
No worries! We'll continue to make reasonable revisions until you're 100% happy.

Are there any refunds?
​Due to the high-quality nature of the work, no refunds are issued.

What if I just have a one-off project?​
You can pause your design plan when finished and return when you have additional design needs. There's no need to let the remainder of your design plan go to waste. But, if you only have a one-off project, you can submit a START A PROJECT form.